Back in August, the base rate of electricity was raised due to inflation.

As of 4:28 a.m., 3,750 AEP customers in Roanoke County are in the dark this morning, according to Appalachian Power.

Kroger customers looking to get a little extra bang for their buck this holiday travel season are in luck.

Nearly 2,000 AEP customers are in the dark following thunderstorms and showers throughout Central and Southwest Virginia.

Intense thunderstorms that rolled through Appalachian Power’s three-state service area late Friday afternoon left a little more than 130,000 customers without power.

CVS is offering vaccinated customers a chance at more than a thousand prizes to encourage others to get their COVID-19 vaccine.

Starting in July, Appalachian Power customers will see their bill go up by around $11.

ROANOKE, Va. – If you waited until the last minute to pick up your holiday feast, you are not alone. A line out the door and waiting in the rain, customers picked up their meal at Honey Baked Ham. The manager, Naomi Collins, said Wednesday they had the most customers she had ever seen in the past seven years. “Oh, it’s fabulous for our business,” Collins said. But seeing all the wonderful customers purchasing hams it just fills our hearts full of warmth.”Collins said on top of these sales there are hundreds more from corporate that are being fulfilled.

Thousands of Appalachian Power customers saw power outages on Thursday evening. Hundreds of Appalachian Power customers saw power outages on Thursday evening. Crews are still assessing many of the outages so it’s not clear when power will be restored. Here is a breakdown of customer outages, from Appalachian Power, as of 10:29 p.m.:Pulaski County - 190Grayson County - 127Franklin County - 110Wythe County - 90Roanoke County - 61Montgomery County - 57Roanoke City - 53Giles County - 33Bland County - 22Buchanan - 19Carroll County - 19Galax - 9Floyd County - 6This is a developing story. Check back for updates.

ROANOKE, Va. – While Virginians already have to wear them, soon, McDonald’s customers across the country will be required to wear a mask as well. The fast-food giant announced on Friday that beginning, August 1, all customers will be required to wear some type of face covering while inside a McDonald’s. The company has developed a series of divider panels to allow for safer order taking and it’s pausing reopening its dining rooms for another 30 days. This means that the company will not approve the re-opening of any additional dining rooms for the next month. McDonald’s joins a large number of other national businesses that are requiring masks.

Walmart is expanding the availability of its curbside pickup service to support at-risk customers during the COVID-19 pandemic. Every day, the 7 a.m. to 8 a.m. pickup hour will be reserved for customers over 60, first responders, customers with disabilities and anyone designated as high-risk by the CDC. The pickup service is contact-free -- customers open their trunk and associates load their groceries in. The new pickup hour is available at select locations. When customers go to select a time slot for their order, they should see a new time slot listed as “At Risk Only.”