Starbucks’ new Chairman and CEO Brian Niccol wants customers to get their orders hand-delivered by a barista in four minutes or less, a goal that will be central as he tries to reinvigorate the company’s sagging sales.

It’s been a disappointing start to Pumpkin Spice Latte season for Starbucks.

Starbucks’ new chairman and CEO says he plans to focus on improving service and reestablishing the struggling coffee giant's stores as gathering places.

Fifty-three years after its founding, Starbucks is unhappy with what it’s become – and trying to figure out how to meet customers’ changing needs without losing its coffeehouse roots.

Starbucks' incoming CEO could make well in excess of $100 million in his first year with the company under an incentive-laden contract, and he will not be required to relocate from his home in California to Seattle, the home of the global coffee giant.

Wall Street ticked higher after the latest update on inflation came in almost exactly as economists expected.

Starbucks named Chipotle's Brian Niccol to be its new chairman and CEO on Tuesday.

A global Microsoft Azure outage that impacted a range of services for consumers Tuesday — from reports of stalling Outlook emails to trouble ordering on Starbucks’ mobile app — was triggered by distributed denial of service cyberattack, according to the tech giant.

Starbucks’ revenue fell 1% in the April-June period as customer traffic weakened in the U.S. and China.

Whether it was your flight out of Roanoke or your mobile Starbucks order people in our area are feeling the challenges that came out of the global outage this morning.

The Supreme Court has made it harder for the federal government to win court orders when it suspects a company of interfering in unionization campaigns in a case that stemmed from a labor dispute with Starbucks.

Walmart is reporting another quarter of strong results as its low prices pull in shoppers scouring for discounts with inflation stubbornly high.

Consumer sentiment fell sharply in May to the lowest level in six months as Americans cited concerns about stubbornly high inflation and interest rates and fears that unemployment could rise.

The announcement of Sweetgreen salad chain that it’s adding beef to its menu led to strong reactions online, with customers questioning the company’s carbon neutral plans.

Former Starbucks CEO Howard Schultz says the company’s leaders should spend more time in stores and focus on coffee drinks as they work to turn around flagging sales.

The U.S. Supreme Court has appeared to side with Starbucks in a case that could make it harder for the federal government to seek injunctions when it suspects a company of interfering in unionization campaigns.

Booming sales of cold drinks at Starbucks stores have created a problem: growing amounts of plastic waste from the single-use cups that Frappuccinos, Refreshers, cold brews and other iced drinks are served in.

A Christiansburg Starbucks has become the 18th Starbucks location in Virginia to unionize with Starbucks Workers United, joining a nationwide movement to create better working environments at Starbucks coffee shops throughout the U.S.

The Middle East franchisee of Starbucks has begun firing some 2,000 staff at its coffee shops across the region after the brand found itself targeted by activists during the ongoing Israel-Hamas war in the Gaza Strip.

Starbucks and the union organizing its U.S. workers say they have agreed to begin talks with the aim of reaching labor agreements.

After three years of exceptional sales growth, McDonald’s is returning to Earth.

Starbucks on Tuesday reported record revenue in its fiscal first quarter but lowered its sales outlook for the rest of the year as spending weakens in China and other markets.

The mother of an intellectually disabled girl has filed a lawsuit against Starbucks, Pittsburgh Public Schools and a property management company, accusing all three entities of negligence in creating the conditions that allegedly led to her daughter being sexually assaulted in the Starbucks bathroom and at a nearby empty property.

The Supreme Court has agreed to hear an appeal from Starbucks in a dispute with the National Labor Relations Board over workers who were trying to unionize a store in Memphis, Tennessee.

A consumer advocacy group filed a lawsuit against Starbucks Wednesday, saying the company’s claim that its coffee is ethically sourced is false and misleading.

It was a tumultuous 2023 for the Chinese economy.

Employees at a Wells Fargo bank in New Mexico have voted to unionize, the first time that workers at a major U.S. bank have attempted to organize in the modern era.

It’s been a tough few weeks for Starbucks.

An independent review of Starbucks' labor relations concluded that Starbucks should better communicate its commitment to workers’ collective bargaining rights and train its employees to respect those rights.

Starbucks says it’s committed to bargaining with its unionized workers and reaching labor agreements next year.

McDonald’s is testing a new restaurant format with customizable drinks and treats designed to appeal to afternoon snackers — and grab sales from competitors like Starbucks and Dunkin’.

Workers at more than 200 U.S. Starbucks stores walked off the job Thursday.

Starbucks is increasing pay and benefits for most U.S. hourly workers after ending its fiscal year with record sales.

Customers fell for Starbucks’ fall menu in its fiscal fourth quarter, helping the company achieve record revenue with Pumpkin Spice Lattes and apple croissants.

The fallout from the Israel-Hamas war has spilled into workplaces everywhere, with corporate leaders from the highest ranks of prominent companies weighing in with their views while workers complain their voices are not being heard.

Starbucks sued the union organizing its workers Wednesday, saying a pro-Palestinian social media post from a union account angered hundreds of customers and damaged its reputation.

The Roanoke County Police Department is calling on the public for help in its search for a missing man.

From auto production lines to Hollywood, the power of labor unions is back in the national spotlight.

For a generation and more, Starbucks' throwaway cup has been a cornerstone of consumer society, first in the United States and then globally.

Longtime Starbucks leader Howard Schultz is stepping down from the company’s board of directors.

Dunkin’ and Starbucks have rolled out their fall menus, and some of us, like me, love a good pumpkin spice latte to get us in the fall mood.

Grab your scarf, oversized brimmed hat and a spooky movie, because Pumpkin Spice Lattes from Starbucks are officially back today!

The seasonal drink that made pumpkin spice a star is marking two decades in the world.

It’s that time of the year again: Pumpkin Spice Latte season.

The temps outside still may be sweltering, but that won’t stop our favorite brands from unleashing their pumpkin spice flavored items on us. Fall is right around the corner, after all.

Starbucks reported record revenue in its fiscal third quarter as sales in China roared back to life.

Drastic changes in consumer demands are driving labor unrest in diverse industries upended by technology.

Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending.

The union organizing Starbucks workers says a strike timed to Pride month closed 21 stores over the weekend, including the company’s flagship Reserve Roastery in Seattle.

Jurors in federal court in New Jersey have awarded $25.6 million to a former regional Starbucks manager who alleged that she and other white employees were unfairly punished by the coffee chain after the high-profile arrests of two Black men in 2018 at a Philadelphia location.

Starbucks is denying union organizers’ claims that it is banning Pride displays in its U.S. stores in the wake of Target and other brands experiencing a backlash.

Starbucks posted stronger-than-expected sales in its fiscal second quarter as demand in China began to recover.

Starbucks has fired one of the workers who helped kick off a unionization effort at the company.

Longtime Starbucks CEO Howard Schultz insisted the coffee chain hasn’t broken labor laws and is willing to bargain with unionized workers during an often testy, two-hour appearance before the Senate Health, Education, Labor and Pensions Committee.

Starbucks’ new CEO says he plans to work a half-day shift once a month in one of the company’s stores.

A federal labor judge has ordered Starbucks to reinstate seven fired workers after finding that the company violated labor laws “hundreds of times” during a unionization campaign in Buffalo, New York.

Putting olive oil in coffee is hardly a tradition in Italy, but that didn’t stop Starbucks interim CEO Howard Schultz from launching a series of beverages doing just that in Milan.

Starbucks’ interim CEO Howard Schutz has declined a request to appear before a Senate committee seeking to question him about the coffee chain’s response to an ongoing unionization campaign at the company’s U.S. stores.

Starbucks reported lower-than-expected sales in its fiscal first quarter, hurt by COVID restrictions in China and lower consumer demand in other markets.

The U.S. union membership rate reached an all-time low last year.

Iraq's prime minister has ordered a crackdown on local businesses operating under the names of international brands without legal permission.

Starbucks workers around the U.S. have begun a three-day strike.

Starbucks workers at more than 100 U.S. stores walked out on strike Thursday.

Starbucks’ revenue rose 3% to a record $8.41 billion in its fiscal fourth quarter as U.S. customers shrugged off higher prices on frothy drinks and snacks.

Starting on Wednesday, U.S. customers who link Delta SkyMiles and Starbucks Rewards loyalty programs will earn one mile on every $1 spent on eligible purchases at Starbucks.

Starbucks says it wants to start contract negotiations next month at 238 U.S. stores that have voted to unionize.

The largest part of the U.S. economy is holding up against the hottest inflation in four decades and the threat of a potential recession.

Starbucks plans to spend $450 million next year to make its North American stores more efficient and less complex.

Starbucks says it will reinstate seven employees who were fired in February after leading an effort to unionize their Memphis store.

Starbucks has named a longtime PepsiCo executive as its new CEO.

I’m sure pumpkin spice fans are jumping for joy given that Dunkin’ and Starbucks have already rolled out their fall menus.

Starbucks is bringing pumpkin spice and everything nice to its fall menu this year.

A former pregnant inmate who claimed her baby died because staffers at a California jail failed to appropriately respond after her water broke and stopped at a Starbucks en route to the hospital, has been approved to receive a $480,000 settlement.

You can now get your Starbucks fix in the Fairlawn area of Pulaski County.

The National Labor Relations Board says Starbucks is violating U.S. labor law by withholding pay hikes and other benefits from stores that have voted to unionize.

A federal judge is ordering Starbucks to reinstate seven employees in Memphis, Tennessee, who were fired earlier this year after leading an effort to unionize their store.

Russian fans of Starbucks coffee shops are getting the chance to see if a homegrown successor can measure up.

Starbucks is asking the National Labor Relations Board to suspend all union elections at its U.S. stores.

The moment I took a sip of my Starbucks iced coffee mixed with lemonade I immediately wanted my $4.75 back.

Starbucks reported record revenue in the April-June period, as strong U.S. demand made up for COVID shutdowns in China.

The National Labor Relations Board has dismissed a charge Starbucks filed against union organizers in Phoenix.

Chipotle is closing a Maine store that had been leading efforts to unionize the chain.

Rossann Williams, Starbucks’ North America president who’s been a prominent figure in the company’s push against worker unionization, is leaving the company after 17 years.

A vote by Apple store employees in a Baltimore suburb marks the latest labor drive at big companies in recent months.

Employees at a Starbucks store in New Orleans are the first in Louisiana to unionize.

Starbucks has until later this week to file objections after workers at a shop in Birmingham became the first of the company’s outlets in Alabama to vote to organize.

Starbucks says it will pay travel expenses for U.S. employees to access abortion or gender-confirmation procedures if those services aren't available within 100 miles of a worker’s home.

A group of Christian, Hindu, Buddhist and Jewish leaders is asking Starbucks to stop charging extra for vegan milk alternatives.

The number of Americans applying for jobless aid ticked up slightly last week but the total number of Americans collecting benefits remained at its lowest level in more than five decades.

Actor and activist James Cromwell glued his hand to a midtown Manhattan Starbucks counter to protest the coffee chain’s extra charge for plant-based milk.

Federal labor officials are accusing Starbucks of unfair labor practices at its stores in Buffalo, New York, including retaliation against pro-union employees.

Starbucks’ sales climbed to record levels in its fiscal second quarter, but its profits took a hit from climbing labor and ingredient costs.

Longtime Starbucks leader Howard Schultz returned to the company as interim CEO Monday.

Baristas and other employees at a Seattle Starbucks have voted to unionize, the first such vote in the city where Starbucks originated and the latest in a nationwide push to organize the coffee shop chain.

From the time he bought Starbucks in 1987 to the time he stepped down as chairman in 2018, Howard Schultz successfully fought attempts to unionize Starbucks’ U.S. stores.

Longtime Starbucks CEO Howard Schultz is returning to lead the company on an interim basis after the coffee giant’s current CEO announced his retirement.

Employees at three more Starbucks stores in suburban Buffalo have voted to form unions.

McDonald’s, Starbucks, Coca-Cola, PepsiCo and General Electric all announced Tuesday they were suspending their business in Russia in response to the country’s invasion of Ukraine.

Employees at a Starbucks in suburban Phoenix voted Friday to form a union, becoming the first store outside New York to organize.

Starbucks has fired seven employees who were leading an effort to unionize a Memphis, Tennessee, store.