ROANOKE, Va. – The next time you go to the DMV, you won’t have to worry about waiting in line to check in.
The Virginia Department of Motor Vehicles is now offering an online check-in service that allows you to check in with your mobile device.
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Once you arrive, all you will need to do is scan a QR code and submit a few pieces of information.
With this new process, you won’t need to visit the information desk and can instead take a seat in the lobby until your number is called.
Those who would rather not use the digital service may still check in at the information desk via the appointment line.
DMV hopes that this change will provide customers with faster service.
Last week, customers waited less than five minutes to be served after checking in on average, according to the DMV.
“Given the popularity of appointment opportunities, we are pleased to make the process even more efficient for customers who can plan ahead,” said Acting DMV Commissioner Linda Ford. “Your transaction will go even more quickly if you complete your forms beforehand. Please visit our website to find out which application you need to fill out ahead of time and bring to your appointment.”
