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911 and admin phone issues resolved in Rockbridge

Rockbridge County is experiencing a 911 outage with some cell phone carriers (Pexels, Copyright 2024 by WSLS 10 - All rights reserved.)

ROCKBRIDGE COUNTY, VA – UPDATE

Rockbridge has reported that their 911 services and admin phone numbers have been restored.

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ORIGINAL STORY

Rockbridge County is warning residents they may have difficulties reaching 911.

Emergency services are currently monitoring a 911 network outage affecting Verizon, Brightspeed, and AT&T customers in several areas of Virginia.

Rockbridge County 911 calls are currently being rerouted to the Alleghany Sheriff’s Office, but they say they do see when you’re calling.

The county says those calls will be forwarded to them so they can send the appropriate resources.

Texting 911 remains operational for those needing immediate assistance. For non-emergency situations, residents are advised to contact (540) 572-2392. If users experience difficulties completing a call, they are encouraged to use a device with a different carrier.

Authorities are actively working to resolve the outage and will provide updates as the situation evolves.


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About the Author
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Abbie Coleman officially joined the WSLS 10 News team in January 2023.