For closed captioning concerns, please contact our captioning hotline.
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to:
401 3rd Street
Roanoke, VA 24011
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint.