Walmart offering new grocery pick-up service in Roanoke

ROANOKE (WSLS 10) - Grocery shopping for people in the Roanoke Valley will soon be a little easier as Wal-Mart gears up to launch its online grocery pickup service at two stores in Roanoke.

In just one week, shoppers will be able to order items online and pick them up at the Wal-Mart on either Clearbrook Village Lane or at the one on Challenger Avenue.

"At Walmart, we have always been known for saving our customers money and, with services like grocery pickup, we are also saving them valuable time," said Phillip Keene, Walmart's Director of Communications for the Southeast. "Our customers have told us that grocery pick up is a game changer. They are now able to complete their grocery shopping in a matter of minutes – between errands or on their way home from an after school activity – without even unbuckling their seat belts."

How it Works

  • Order and Choose a Pickup Time: Customers visit walmart.com/grocery online or through the Walmart Grocery mobile app, enter their zip codes to select a local store and begin creating their shopping lists.  During checkout, they select a time to pick up their orders.
  • Personal Grocery Shoppers Fill the Basket: Highly-trained personal shoppers carefully select the freshest produce, meats and other items each customer requested.
  • Pick Up and Go: Once a customer arrives at the pickup location, there will be reserved parking spaces marked in orange, and a designated number to call to alert an associate. An associate will quickly retrieve the prepared order and load it into the customer's car.